SafeMedia is dedicated to providing the highest quality network security appliances and advanced threat protection coupled with our leading technical support to ensure that your organization operates without disruption and/or breaches.

Our comprehensive support packages include 24/7/365 phone service, hardware and software support, and the backing of the SafeMedia's Cyber Threat Mitigation Center (CTMC) to ensure your business is protected, without disruption, against today's cyber threats.

SafeMedia's Cyber Threat Mitigation Center (CTMC) provides advanced technical support to ensure that your organization operates without any disruption by providing mitigation for cyber threats. Our CTMC Team has expert knowledge in security, networks and cyber threat mitigation. In addition, the CTMC Team has close working relationships with independent researchers and open source communities such as Emerging Threads, VRT, Dshield, shadow server, the Military, as well as with Intelligence Agencies that provide and maintain the most accurate and updated rule groups in the industry. Our CTMC is dedicated to providing complete, responsive, high quality service, thus assuring our customers an excellent experience in managing the complex and ever evolving cyber security needs.

Our 24/7/365 Customer Support & Technical Assistance:  Phone and/or Email Services, Assigned Technical Account Manager for a single point of contact as well as Direct Access to Advanced Support Engineering if needed.